If I could get some of you guys to post pics of your springs, that would be great. If someone isn't experiencing this issue, please post a pic of your springs.
Rear Suspension Sag - Yamaha Claim
I took it upon myself, lol...to get the ball rolling and try to contact Yamaha regarding the rear sag issue.
I'll update this thread as much as possible and as soon as I get any updates from Yamaha, if they even reply/listen to our concerns.
Here's a toast in hopes that they listen and try to assist us in these trying times.
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I'll update this thread as much as possible and as soon as I get any updates from Yamaha, if they even reply/listen to our concerns.
Here's a toast in hopes that they listen and try to assist us in these trying times.
1 - 20 of 106 Posts
FYI: I opened a claim almost 8 months ago and have been getting nothing but a run around ever since! I was told that there is no customer service e-mail for issues like this and that I had to call Customer relations. (800-962-7926)
For those of you that have not checked, as per Yamaha's own spec sheet, you should have 11.8" if clearance. They even have a promo video (look under "Viking features") that claims...quote, "nearly 12 inches of class leading ground clearance." 2015 Yamaha Viking Video, movies . Completely stock with under 100 easy miles I was already down to 10.5 inches of clearance. You might not think it's that big of a deal but wait until you need it! Ground clearance IS a big deal for a SXS!
How many of you have checked your ground clearance measured at the bottom of your hitch? I'm curious to see how many others have this same problem?
The number again for customer relations is (800-962-7926)
For those of you that have not checked, as per Yamaha's own spec sheet, you should have 11.8" if clearance. They even have a promo video (look under "Viking features") that claims...quote, "nearly 12 inches of class leading ground clearance." 2015 Yamaha Viking Video, movies . Completely stock with under 100 easy miles I was already down to 10.5 inches of clearance. You might not think it's that big of a deal but wait until you need it! Ground clearance IS a big deal for a SXS!
How many of you have checked your ground clearance measured at the bottom of your hitch? I'm curious to see how many others have this same problem?
The number again for customer relations is (800-962-7926)
Thanks for the info. I'll be calling today and dong my part to let Yamaha know there's an issue with the rear springs.
I'll measure mine but I just installed 1" coil spacers so I'm not sure if that's just a body lift or if it'll affect ground clearance....I'm still sporting the stock tires.
I'll measure mine but I just installed 1" coil spacers so I'm not sure if that's just a body lift or if it'll affect ground clearance....I'm still sporting the stock tires.
I went on a hunting trip and the rear saged to 6.5", with about 100lbs of load and driver, had to order a lift kit to get it off the ground, Went to the moter sports in tucson az and was told the there has not been a concern about the rear of the viking brought to there attaining as of 12/28/2014. Moter Sports said they would talk to yamaha and get back to me after they hear something. to date ( 1/14/2015 ) know call from moter sports or yamaha.
Here's mine with 73 miles...
![Gas Measuring instrument Motor vehicle Automotive tire Auto part]()
![Vehicle Motor vehicle Communication Device Mobile phone Measuring instrument]()
![Automotive lighting Automotive tire Hood Tire Tread]()
I have not put a thing in the cargo box yet. I went on one ride with multiple adult passengers. Already down to 10.5" of clearance. 1.3" of sag in 73 miles. Ouch. Thanks for making me [email protected]
I have not put a thing in the cargo box yet. I went on one ride with multiple adult passengers. Already down to 10.5" of clearance. 1.3" of sag in 73 miles. Ouch. Thanks for making me [email protected]
Same thing happened to me. I would call that number...the more Folks that call the more chances we might all get a fix.Here's mine with 73 miles...
View attachment 1179
View attachment 1180
View attachment 1181
I have not put a thing in the cargo box yet. I went on one ride with multiple adult passengers. Already down to 10.5" of clearance. 1.3" of sag in 73 miles. Ouch. Thanks for making me [email protected]
Did they ask for pictures?FYI: I opened a claim almost 8 months ago and have been getting nothing but a run around ever since! I was told that there is no customer service e-mail for issues like this and that I had to call Customer relations. (800-962-7926)
For those of you that have not checked, as per Yamaha's own spec sheet, you should have 11.8" if clearance. They even have a promo video (look under "Viking features") that claims...quote, "nearly 12 inches of class leading ground clearance." 2015 Yamaha Viking Video, movies . Completely stock with under 100 easy miles I was already down to 10.5 inches of clearance. You might not think it's that big of a deal but wait until you need it! Ground clearance IS a big deal for a SXS!
How many of you have checked your ground clearance measured at the bottom of your hitch? I'm curious to see how many others have this same problem?
The number again for customer relations is (800-962-7926)
Yep, sent them several photos.Did they ask for pictures?
I have the sag also but I have added 27's and a lift to help. Did you put back to stock to take pictures? I could put mine back to stock to take pics-just don't really want to if not needed
This picture was with 52 miles on it
Yes I did, but you could send photos of your as it is...it shows that you still have less than the 11.8 inches even with the 27" tires and the lift.I have the sag also but I have added 27's and a lift to help. Did you put back to stock to take pictures? I could put mine back to stock to take pics-just don't really want to if not needed
This pic was before the lift-just tires-I am sitting at about 14 now with the liftYes I did, but you could send photos of your as it is...it shows that you still have less than the 11.8 inches even with the 27" tires and the lift.
bluerebel, how the heck did you get the rear springs compressed enough to get the spacers in?
bluerebel, how the heck did you get the rear springs compressed enough to get the spacers in?
Lol :beer
Seriously though..... Tie down strap. The heavier duty ones. Used four of them.....kept ratcheting them u till I was able to remove the c-clip.
If anyone needs pics or even a vid, let me know and id be more than happy to supply some.
There's a video on YouTube.... How to remove spring utv.
I basically followed this guys technique. I ended up buying four new straps to cut....I didn't trust my old straps.
[video=youtube;XfMBSZCI5Io]http://youtu.be/XfMBSZCI5Io[/video]
[video=youtube;XfMBSZCI5Io]http://youtu.be/XfMBSZCI5Io[/video]
WOW!!!! If someone could just come up with a better coil we'de have it made. It would be much cheaper than a whole shock kit which can cost BIG bucks!I basically followed this guys technique. I ended up buying four new straps to cut....I didn't trust my old straps.
[video=youtube;XfMBSZCI5Io]http://youtu.be/XfMBSZCI5Io[/video]
BTW: Bluerebel...GREAT info and thanks for the video! I think they advertise that those spacers would add approx 2". Did you measure before and after?
Yes sir.... The 1" (technically, they measure 7/8" plus the thickness of the shock cover makes it a 1" spacer) spacer gave me close to 2" of body lift.
The rear, measured right above the taillight, measured at 40-3/8" before lift..... After lift, it measured at 41-7/8"
I'll double check during my lunch but thats what it should be.
For $25.... Can't complain.
The rear, measured right above the taillight, measured at 40-3/8" before lift..... After lift, it measured at 41-7/8"
I'll double check during my lunch but thats what it should be.
For $25.... Can't complain.
1 - 20 of 106 Posts
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